Digital Wallet: In China, Cashless is King
Digital Wallet: In China, Cashless is King
The popularity of digital wallet in China is celebrated. But under the veil of technological triumph, something didn’t work, some are excluded. …
Digitalising Death: The Cyberspace is a New Graveyard
Digitalising Death: The Cyberspace is a New Graveyard
Learn about digital graveyards and what it tells about East Asian societies. …
Tracing Apps and Digital Divide (3): Supplementary Measures, User Involvement, and the Ethical Responsibility of Designers
Tracing Apps and Digital Divide (3): Supplementary Measures, User Involvement, and the Ethical Responsibility of Designers
From the designers’ own perspective, ensuring equality, paying attention to diverse concerns from different groups, and preventing potentially adverse social effects should always be a priority in the designing process. …
Tracing Apps and Digital Divide (2): Path Dependency and Unintended Consequences in Technology Design
Tracing Apps and Digital Divide (2): Path Dependency and Unintended Consequences in Technology Design
The technological choices in the design of the tracing apps in different societies and countries are contingent upon specific needs and cultural and political environments, and show a strong tendency of path dependency. …
Tracing Apps and Digital Divide (1): Different Technological Designs
Tracing Apps and Digital Divide (1): Different Technological Designs
In the first article, we introduce the tracing apps in mainland China, Hong Kong, and Singapore as a set of comparative examples. …
Facial Recognition: Surveillance with “Artificial” Intelligence
Facial Recognition: Surveillance with “Artificial” Intelligence
Hi-tech is often supported by usually invisible, manual, and exhausted workers whose work practice implies something far from hi-tech. …
Hive Box: Controversies over Automation, Privatization, and Negotiability
Hive Box: Controversies over Automation, Privatization, and Negotiability
The case inspires us to rethink whether the complete, neat, and organized automation is truly more superior to conventional service models that involve the “messy” but negotiable human factors. …
Food Delivery Platform: Service Quality, Algorithm, Infrastructure, and People
Service Quality, Algorithm, Infrastructure, and People
Behind the algorithm and the food delivery platform service is the huge supply of rural migrant workers in China. …